When you call during the morning hours, you'll find many people will be at work, so you'll be able to leave detailed messages with exactly whatyour want your clients/prospects to do.
- the reason for your call,
- wish them and their family all the best,
- offer to assist them with a need they have.
Here's a sample script that you can copy:
Hi Bob, it's ________. The reason for my call is to make sure I have your correct e-mail address, because I'm going to be sending you some important market update information, etc. I hope you, Sue, Timmy and Beth are all doing well. If I can answer any real estate or financing questions for you or you need a contractor's name for a project, just let me know. I'm always here to help you with any situation. So as soon as you get this message, please take a moment and give me a quick call at xxx-xxxx, so I can make sure I have your correct e-mail address. Have a great day!
(It takes 30 seconds or less to do and you're on to your next call.)
For a situation like this, there's nothing wrong with having your call scripted, because you'll save time, you won't pause (forgetting what you were going to say) and you won't do "ums" and "ahs". You'll sound very professional and it will be done the same way every time. Whatever the reason for your call is, that's your focus point of the call. It can be their e-mail, their birthdays, their pet's names, something that you can use to update their information. E-mails are easy and vital, because people often change their e-mail addresses and that's an inexpensive way to communicate with them. Try this script out and let me know your results!
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